FAQ


 GENERAL


Why do i need a decorative bra strap? Is it OK to show my bra strap?
The new hype in fashion is all about lingerie accessories. Showing a regular bra strap has been called a fashion disaster by the top style editors. In today’s fashion world, it is all about shoulder candy and making a statement with chic looking straps. These new glamorous straps have graced the shoulders of celebrities for some time. Now more readily available to the public, these are the must-haves for any occasion.Practical reasons to wear these are simple. Regular bra straps showing simply ruin the look of any outfit. Unfinished and outdated. That look is out. Another reason, hold up the forever falling strapless bra. Wear a decorative strap that looks like fine jewelry and the outfit looks elegant and the bra stays where it should.



How do it place the straps on my bra?
For a bra with interchangeable straps, unhook your old straps, connect your new straps, and you're done. For a bra without interchangeable straps, you'll need to do a little work first. Cut each strap at both ends, leaving enough to fold over and sew to the bra, which creates a fabric hook. Then, connect your new straps using the fabric hooks that you just created. Make sure that you use enough thread to securely hold the hook in place, as the bra strap will put a lot of stress on it during regular use.



How long will it take to receive my order?
The length of time it takes to receive your order depends a great deal on the method of shipment and where the shipment is going. We ship most orders within 2 business days. A typical order shipped to an address in the Continental U.S. will take from 7 to 10 business days to reach its destination.



How much do you charge for shipping and sales tax?
Standard shipping to anywhere in the world is only $5.00 including handling fees. Express courier orders worldwide is charge at $30.00 including handling fees.



Do you ship to my country?
Yes, we ship worldwide.



Sizing
All of our products are at the moment are one sized and adjustable. The average length of a bra strap is 16".



How do I clean my DeLowie bra straps?
The best way to wash your bra straps is by hand and air dried.



Does DeLowie straps break easily?
Our products are designed to last. Hues are made of environmental friendly rubber for its best resistance and/or elastic fabric to make them strong and wearable at the same time.



How are the straps packaged?
Each pair of straps comes in a luxury, gift-ready box.



The item I received is incorrect or damaged
At Delowie, we are committed to selling only first-quality products.
If you have received a damaged or defective item, please contact us at
concierge@delowie.fr and we will be more than happy to assist you with a replacement (if it is available), or a credit (if necessary).



I would like to make suggestions for new styles and colors
Yes, please. Feel free to send us your feedback at concierge@delowie.fr. We will take your comments in consideration.





TECHNICAL

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The colours aren’t correctly displayed
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